Refund Policy
Read our Refund Policy to understand the terms and conditions for refunds.
Refund Policy
1. General Refund Policy
We want you to be completely satisfied with InstaBotify. If you're not happy with our service, we offer refunds under certain conditions as outlined below.
2. Subscription Refunds
All subscriptions (Monthly and Yearly) are eligible for a full refund within the first 7 days of your purchase. After 7 days, no refunds will be provided for the current billing period.
3. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Request the refund within the eligible time period
- Have not violated our Terms of Service
- Provide a valid reason for the refund request
- Have attempted to resolve any technical issues with our support team
4. Non-Refundable Items
The following are not eligible for refunds:
- Services used beyond the refund eligibility period
- Refunds requested after account suspension due to policy violations
- Third-party fees or charges incurred outside of our service
5. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@instabotify.com
- Include your account email and subscription details
- Explain the reason for your refund request
- Allow 3-5 business days for review and processing
6. Refund Processing
Once your refund request is approved:
- Refunds will be processed within 5-10 business days
- You will receive a confirmation email when the refund is issued
- Refunds will be issued to the original payment method
- Processing times may vary depending on your payment provider
7. Account Termination
Upon processing a refund, your account will be deactivated. You may choose to reactivate your account at any time by purchasing a new subscription.
8. Special Circumstances
In exceptional cases, such as technical issues on our end or billing errors, we may offer refunds outside of our standard policy. These decisions are made on a case-by-case basis.
9. Contact Information
For refund requests or questions about this policy, please contact us:
10. Policy Updates
This refund policy may be updated periodically. We will notify you of any significant changes via email or through our website.